POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate
Job Summary: We are looking for dedicated and customer-focused Contact Center Agents to join our growing team. The role will primarily involve handling customer inquiries via chat, email, and other non-voice platforms. A background in voice support and
HydroNeo builds the hardware and software that shrimp and fish farmers use to run their farms on real data. We are a team of over 30 people, with a Singapore holding entity, an operating company in
Were Osome - an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on whats important
Customer Service Agent L1 (Tagalog Speaker) We are looking for a highly driven and customer-oriented Customer Service Agent L1 (Tagalog Speaker) to join us, one of the fastest-growing beauty companies in Southeast Asia. This role is responsible for
Job Description Handle daily customer inquiries through available communication channels (chat, email, phone, etc.). Provide accurate information about products, services, and company policies. Resolve customer issues and complaints in a timely and professional manner. Escalate complex or
We’re looking for a dedicated and customer-focused English Customer Service Agent to support our growing e-commerce operations. If you have a passion for helping others, strong communication skills, and are comfortable working in the night shift environment,
Job Responsibilities: Make inbound/outbound chat&/calls to potential customers from a provided list or database. Introduce and promote products, services, or current offers. Identify and qualify leads by understanding customer needs and interests. Record and update customer information
We are looking for conscientious thinking to assist our operations department as they will manage live booking amendment, creating VCC, confirming live booking. You also need to work on problems of moderate scope where analysis of
The VP of AI Engineering will lead the technical vision for our multi-product B2B ecosystem. You will be responsible for architecting high-performance Agentic AI workflows, advanced LLM orchestration , and RAG-based systems. Your leadership will drive
Tujuan Jabatan Memastikan operasional contact center berjalan efektif dan efisien dalam menangani pertanyaan, keluhan, dan permintaan informasi dari peserta/klien, serta mendukung kualitas layanan administrasi klaim secara profesional dan sesuai SLA (Service Level Agreement). Tugas dan Tanggung
Training and Quality Assurance Customer Service We are looking for a skilled and motivated English-speaking Trainer & Quality Assurance (TQA) Specialist to join our growing team in Yogyakarta. This role is ideal for professionals with experience