POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate
POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate
Reservation Agent Mandarin Oriental Jakarta is looking for a Reservation Agent to join our Reservation team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly?
Reservation Agent Mandarin Oriental Jakarta is looking for a Reservation Agent to join our Reservation team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly?
Company Description ABOUT AVERY DENNISON Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible products and solutions that help advance the industries we serve, providing branding
We are hiring a Senior Machine Learning Engineer (SDE3) at Kredivo. This role carries meaningfully more leadership weight than a typical SDE3: beyond individual technical ownership, the successful candidate will mentor engineers, set technical direction within
Come and work with us. We are looking for a talented and accomplished Spanish Real-Time Analyst to monitor actual vs plan delivery at the Queue & agent level to ensure that the correct number of agents are available
About A1 There are over 5 billion users using basic applications today such email, notes, tasks that are not AI-native. Our mission is to build a proactive smart assistant for everyday users to bring intelligence to
Location: Kebayoran Lama, South Jakarta Job Description: Collect and review chat samples from Telemarketing Agents on a regular basis for quality monitoring purposes. Evaluate agent interactions based on established Quality Assurance standards and assessment criteria. Ensure agents follow the approved
We’re looking for a dedicated and customer-focused English Customer Service Agent to support our growing e-commerce operations. If you have a passion for helping others, strong communication skills, and are comfortable working in the night shift environment,
Job Description Handle daily customer inquiries through available communication channels (chat, email, phone, etc.). Provide accurate information about products, services, and company policies. Resolve customer issues and complaints in a timely and professional manner. Escalate complex or
Training and Quality Assurance Customer Service We are looking for a skilled and motivated English-speaking Trainer & Quality Assurance (TQA) Specialist to join our growing team in Yogyakarta. This role is ideal for professionals with experience
We are looking for conscientious thinking to assist our operations department as they will manage live booking amendment, creating VCC, confirming live booking. You also need to work on problems of moderate scope where analysis of
Tujuan Jabatan Memastikan operasional contact center berjalan efektif dan efisien dalam menangani pertanyaan, keluhan, dan permintaan informasi dari peserta/klien, serta mendukung kualitas layanan administrasi klaim secara profesional dan sesuai SLA (Service Level Agreement). Tugas dan Tanggung
The VP of AI Engineering will lead the technical vision for our multi-product B2B ecosystem. You will be responsible for architecting high-performance Agentic AI workflows, advanced LLM orchestration , and RAG-based systems. Your leadership will drive