Responsibilities Exercise strong technical judgment and intuition to determine when to escalate issues early (in cases of potential large-scale system impact) versus conducting independent initial investigations. Communicate clearly, effectively, and transparently with stakeholders throughout all stages
Placement Location : Gresik, East Java Only CV in English will be processed. Job Description: IT & OT (Operational Technology) Infrastructure Support Installation and maintenance of PCs, production workstations, label printers, barcode scanners, and industrial devices.
About the role The CCU Supervisor will lead and oversee the entire Customer Care Unit, including Team Leaders, Agents, and the Quality Assurance / Learning & Development (QA/L&D) team. This role is responsible for driving operational
Company Information At Bit By Bit, we’ve been helping organizations thrive since 1987. Originally founded as a database application development and networking company, we’ve grown into a full-service IT firm and a recognized leader in delivering
About Amartha At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 2.7 million entrepreneurs—mostly women—by disbursing IDR 22.8 trillion in funding. As we step into 2026, Amartha is evolving into
Location: Sumatera, Indonesia Industry: Global Manufacturing Company Position Overview We are seeking an experienced and strategic IT Senior Manager to lead and oversee the companys IT Infrastructure, IT Security, and Information Management functions for a global
WERE HIRING AS A IT RESIDENT ENGINEER L2 AT INDONESIA! Excis is a global IT support leader, driven by innovation and collaboration. Were looking for a proactive IT Resident Engineer L2 to manage hardware, software, and
About Us INDICO is a digital technology subsidiary company of Telkomsel, Indonesias leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie
Mekari is Indonesias no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation
WERE HIRING AS A IT RESIDENT ENGINEER L2 AT INDONESIA! Excis is a global IT support leader, driven by innovation and collaboration. Were looking for a proactive IT Resident Engineer L2 to manage hardware, software, and
We are looking for a dedicated IT Application Support to provide technical support and maintenance for business-critical applications. You will act as the first point of contact for application-related issues, ensuring smooth operation, troubleshooting errors, and
IT Infrastructure Support Range Gross Salary: IDR 7.000.000 - IDR 8.000.000 Location: SCBD, Jakarta Selatan Responsibilities: Provide technical support for end users (hardware, software, and basic network issues) Troubleshoot and resolve incidents both onsite and remotely
Key Responsibilities Provide Level 1 technical support via hotline, email, ticketing systems, and remote/on-site assistance. Support internal users and external stakeholders with IT-related issues. Log, track, and manage incidents while ensuring SLA compliance for response and
Recruitment PT Indocement Tunggal Prakarsa Tbk. Key Roles : Monitor, analyze, and respond to cybersecurity alerts and incidents on a daily basis. Perform vulnerability assessments, log analysis, and threat intelligence monitoring to proactively identify potential risks.
We’re looking for a dedicated and customer-focused English Customer Service Agent to support our growing e-commerce operations. If you have a passion for helping others, strong communication skills, and are comfortable working in a 24/7 shift
Job Descriptions: To perform accounts receivable invoices, collections and day-to-day transaction processing and ensuring delivery quality in terms of accuracy, completeness and timeliness on a daily basis. Report on overdue invoices, initiate the dunning process and
This role is responsible for Perform delivery/consultancy related with SAP, including implementation, configuration, enhancement, change request, analysis, troubleshooting, problem solving. You will: Lead SAP delivery and consultancy activities including implementation, configuration, enhancements, and issue resolution. Design,
Manages the day-to-day activities and performance of IT Support / Helpdesk personnel, ensuring the exercise of exemplary customer service to all internal customers. Supports call center Operations by ensuring the presence of competent Help Desk personnel at
We’re looking for a dedicated and customer-focused English Customer Service Agent to support our growing e-commerce operations. If you have a passion for helping others, strong communication skills, and are comfortable working in a 24/7 shift