Responsibility: This is a full-time WFO role for a Customer Service (English and Bahasa) position at Concentrix in Jakarta. The role involves providing customer support and ensuring customer satisfaction. Requirements: Bachelor’s degree holder. Have Customer Support, Customer
We’re looking for a dedicated and customer-focused English Customer Service Agent to support our growing e-commerce operations. If you have a passion for helping others, strong communication skills, and are comfortable working in a 24/7 shift
Responsibilities: Review, monitor, and evaluate user-generated content across various platforms, including text, images, and videos. Enforce community guidelines and policies regarding acceptable content, identifying and removing content that violates these standards (e.g., harmful, offensive, or illegal
Essential Functions/Core Responsibilities Responsible for supervising of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements Effectively coach direct reports on their performance on a
Responsibilities: Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance. Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues. Troubleshoot and resolve
Job Description: Essential Functions/Core Responsibilities Responsible for monitoring contacts Responsible for preparing and providing feedback to agents Data analysis and making designated reports/decks Participating in internal & external calibrations Communication to heighten awareness and focusing on
Elevate Your Career in Customer Service in Yogyakarta! Are you an exceptional English communicator ready for a rewarding role with rotation shifts? We encourage you to apply and join our dynamic team! Role Overview: Provide live
Elevate Your Career in the Travel Industry! Are you an exceptional English communicator with a passion for hospitality? We are looking for talented individuals to join our Online Travel Agent team in Yogyakarta! If you are
Responsibilities: Motivate and strategize how the team will meet efficiency, productivity and consistency targets. Ability to understand the CTQ parameters that affect the process and work on them. · Perform twice a month check-point on the
In this role, you will be the face of our brand, handling customer interactions with professionalism and empathy. You will ensure that every customers needs are met according to our performance standards (KPIs) while identifying opportunities
We’re looking for a dedicated and customer-focused English Customer Service Agent to support our growing e-commerce operations. If you have a passion for helping others, strong communication skills, and are comfortable working in the night shift
Responsibility: This is a full-time WFO role for a Customer Service (English and Bahasa) position at Concentrix in Jakarta. The role involves providing customer support and ensuring customer satisfaction. Requirements: Bachelor’s degree holder. Have Customer Support, Customer
Are you an exceptional English communicator ready for a rewarding role with night shifts? We encourage you to apply and join our dynamic team! Role Overvie w: Provide live chat or email support to international customers.