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CX Specialist – Deliver seamless support that builds trust in every trade. A LITTLE ABOUT US At Gotrade, were on a mission to make investing simple, engaging, and accessible for everyone in Indonesia. We build products
We’re looking for a dedicated and customer-focused English Customer Service Agent to support our growing e-commerce operations. If you have a passion for helping others, strong communication skills, and are comfortable working in the night shift
Job Purpose To serve and handle customer needs and complaints through digital platforms such as in-app messages, email, social media, and phone calls to ensure customer satisfaction and enhance their experience and loyalty. Key Responsibilities Serve