In this role, you will be the face of our brand, handling customer interactions with professionalism and empathy. You will ensure that every customers needs are met according to our performance standards (KPIs) while identifying opportunities
Qualifications: Diploma 3/bachelor’s degree holder. Prior work experience as a Customer Service Agent is a plus . Fresh graduates are welcomed to apply. Good proficiency in English is a must, minimum B2 above. Awareness of current
Elevate Your Career in Customer Service in Yogyakarta! Are you an exceptional English communicator ready for a rewarding role with rotation shifts? We encourage you to apply and join our dynamic team! Role Overview: Provide live
Responsibilities: Review, monitor, and evaluate user-generated content across various platforms, including text, images, and videos. Enforce community guidelines and policies regarding acceptable content, identifying and removing content that violates these standards (e.g., harmful, offensive, or illegal
We’re looking for a dedicated and customer-focused English Customer Service Agent to support our growing e-commerce operations. If you have a passion for helping others, strong communication skills, and are comfortable working in a 24/7 shift
Responsibility: This is a full-time WFO role for a Customer Service (English and Bahasa) position at Concentrix in Jakarta. The role involves providing customer support and ensuring customer satisfaction. Requirements: Bachelor’s degree holder. Have Customer Support, Customer
Role Overview: As an English Data Annotator, you will play a critical role in the development of Artificial Intelligence and Machine Learning models. Your primary task is to label, categorize, and refine English-language datasets (text, audio,
We’re looking for a dedicated and customer-focused English Customer Service Agent to support our growing e-commerce operations. If you have a passion for helping others, strong communication skills, and are comfortable working in a 24/7 shift
Responsibilities: Motivate and strategize how the team will meet efficiency, productivity and consistency targets. Ability to understand the CTQ parameters that affect the process and work on them. · Perform twice a month check-point on the
Job Title: Sr. Supervisor, WFM - Concentrix Location: Jakarta, Indonesia Were seeking an experienced Sr. Supervisor, WFM to join our Concentrix team in Jakarta, Indonesia! About the Role: As a Sr. Supervisor, WFM, youll play a pivotal role
Elevate Your Career in the Travel Industry! Are you an exceptional English communicator with a passion for hospitality? We are looking for talented individuals to join our Online Travel Agent team in Yogyakarta! If you are
Job description About the role Join our high-performing team as an English Customer Service representative at PT Concentrix Services Indonesia, a leading provider of global customer experience solutions. In this full-time position based in Surakarta, Central Java,
Job Descriptions: Respond to calls, chats, or emails from customers who are proactively seeking information about our products or services. Your main focus is to close sales from incoming leads (customers who contact us). Effectively use
In this role, you will be the face of our brand, handling customer interactions with professionalism and empathy. You will ensure that every customers needs are met according to our performance standards (KPIs) while identifying opportunities