Job Summary: The Senior Officer – Home Installation & Infrastructure is responsible for ensuring the successful installation, activation, maintenance, and continuous improvement of fiber optic and FTTH (Fiber-to-the-Home) networks. The role supports end-to-end customer connectivity by
Job Desc : Mengelola dan menganalisis tiket teknis yang diteruskan oleh tim Customer Service melalui sistem ticketing (SMS/Service Management System). Melakukan investigasi dan diagnosis teknis awal dengan memanfaatkan tools monitoring jaringan untuk mengidentifikasi penyebab gangguan. Menentukan