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Teleperformance Indonesia is on the lookout for WFM Analyst - Genesys Experience to join our Customer Support Operations in Bali. In this role, you will manage the full spectrum of workforce management activities, from forecasting and capacity planning
Job Vacancy: WFM Analyst Lead Location: Bali Employment Type: Full-time Shift: Willing to work shifting schedule We are looking for a WFM Analyst Lead to manage workforce planning, scheduling, and real time operations while ensuring optimal staffing and performance