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6 10+ years of hands-on experience leading ServiceNow architecture and development initiatives. Deep expertise in ITSM, ITOM, and ITAM modules, and CMDB design, data modeling, and service mapping including Incident, Change, Problem, Request, Discovery, Service Mapping,
6 10+ years of hands-on experience leading ServiceNow development initiatives. Knowledge of governance, compliance, and ITIL processes ServiceNow modules implemented effectively and integrated with existing monitoring system for dashboard and data consolidations used. Proficiency in REST/SOAP
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