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Make an Impact by Strategic Leadership & Operations Excellence Lead the overall Data Centre Operations function, ensuring world-class standards of reliability, availability, security, efficiency, and customer experience across all facilities. Develop and execute operational strategies that support business
Key Responsibilities Provide Level 1 technical support via hotline, email, ticketing systems, and remote/on-site assistance. Support internal users and external stakeholders with IT-related issues. Log, track, and manage incidents while ensuring SLA compliance for response and
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