POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies
AYANA Komodo is looking for a passionate and detail-oriented Reservations Agent to handle guest bookings across multiple channels and ensure accurate reservation management in Opera. You’ll assist with payments, boat transfers, and upsell hotel services while delivering excellent communication
Join our team and be part of the continued success of Bali’s largest integrated resort. We offer an exciting career opportunity for an individual with the following details: Summaries of responsibilities: Handling reservations and bookings Provide information
POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
The Front Desk Agent is responsible for delivering courteous, efficient, and accurate guest check-in and check-out services while providing comprehensive information and support to guests. Manage guest requests, process payments, and maintain smooth front desk operations in
Key Responsibilities: Perform smooth check-in and check-out processes for guests. Manage room reservations, cancellations, and modifications with attention to detail. Provide guests with accurate information regarding hotel services, amenities, and local attractions. Handle guest inquiries and complaints
As an Agent Support Supervisor at ATI Business Group, you will act as the main escalation point for associated handling and email communications with clients retail agents, as well as calls and emails with clients suppliers. They will
HOTEL DESCRIPTION A Luxury Collection Resort & Spa, Jimbaran, Bali offers 64 keys including 39 guestrooms and 25 villas. Located on a scenic 2-hectare site in Bali’s historic fishing village of Jimbaran, the resort enjoys elevated
Do you have strong leadership skills and excellent English communication abilities? Were looking for an Agent Support Senior Supervisor Manager to lead a high-performing team supporting our clients retail operations. In this role, you will oversee a
We invite applications for the position of Front Desk Agent (Mandarin Speaker) at AYANA MidPlaza, JAKARTA. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and assistance throughout
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies
Company Description Novotel Jakarta Mangga Dua Square, premium midscale hotel located in North Jakarta business and entertainment district. The hotels 362 guest rooms are equipped with its rejuvenated Olympic size swimming pool that will provide the
Company Description Overlooking the scenic South China Sea, an hour away by ferry from Singapore, Mövenpick Resort & Spa Bintan Lagoon will introduce Swiss-inspired hospitality to Bintan in celebration of Mövenpicks rich culinary legacy. The resort
IHG® is one of the world’s leading hotel companies, with a promise to provide True Hospitality for Good. Making everyone feel welcome and cared for, recognized and respected, whoever and wherever they are in the world.
JOB SUMMARY Responsible for overseeing and coordinating the revenue management functions (pricing, competitive assessments, etc.) and inventory strategy for participating hotels across all brands. This includes all room segments (transient, group, and contract) as well as
Company Description Mercure Jakarta Sabang Hotel for travellers looking for local and authentic experiences Mercure Jakarta Sabang is a 4-star international hotel, strategically located in the heart of Jakarta, nearby Thamrin street where corporate, Banking, Government
Company Description Novotel Jakarta Mangga Dua Square, premium midscale hotel located in North Jakarta business and entertainment district. The hotels 362 guest rooms are equipped with its rejuvenated Olympic size swimming pool that will provide the
We Are Hiring: Online Travel Agents - Customer Service Location: Bali, Indonesia (Onsite) Work Arrangement: Shifting Schedules Joining Date: August 18, 2026 About the Role Join our dynamic team in Bali! We are looking for an energetic
We are looking for conscientious thinking to assist our operations department as they will manage live booking amendment, creating VCC, confirming live booking. You also need to work on problems of moderate scope where analysis of