Job title – Customer Care Specialist (Animal Nutrition) Location – Pasuruan, Indonesia The Customer Care Specialist acts as the primary contact point for assigned customers, ensuring efficient and professional handling of customer orders, enquiries, and delivery
Job Responsibilities Monitor and control quality performance across logistics operations, including RDC, PDI, vehicle maintenance, and transportation processes. Conduct quality inspections and ensure operational activities comply with company standards, SOPs, and customer requirements. Provide real-time feedback on
WHAT YOU WILL DO Maintaining the implementation of Quality Management System (QMS): Maintain the implementation of Quality Management System and Food Safety Management System throughout the factory. Ensure compliance with ISO standards, FSSC 22000, HACCP, GMP,