Key Responsibilities 1. Quality Assurance (QA) Design and maintain a robust QA scorecard (adherence, compliance, empathy, accuracy, solution quality) aligned to bank and regulatory standards. Lead daily/weekly call & digital-channel monitoring, scoring, and calibration to ensure consistent, fair
QA (Quality Assurance) Manager ensures that products, applications, or systems meet defined quality standardsbefore release and after implementation. They lead QA teams, establish testing strategies, and coordinate withstakeholders to deliver reliable, secure, and user-friendly solutions. The role bridges business
About the Company: Akar Inti Teknologi (AIT) is a full-service software house headquartered in Jakarta, focusing on helping companies exceed in their digital transformation. We pride ourselves on building solutions that go beyond mere functionality, aiming
About the Company Akar Inti Teknologi (AIT) is a full-service software house headquartered in Jakarta, dedicated to helping companies thrive in their digital transformation journey. We go beyond functionality, focusing on reliability and scalability to exceed