POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
Job Description Building and Maintaining Customer Base Answers owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery. Fulfills requests from owners or prospective owner
About the opportunity Discova is seeking a results-oriented Tech Support Administrator to join our dynamic IT team in Bali, Indonesia. This critical role involves overseeing IT Service Management (ITSM) processes, ensuring optimal service delivery and identifying areas