6 10+ years of hands-on experience leading ServiceNow development initiatives. Deep expertise in ITSM, ITOM, and ITAM modules, including Incident, Change, Problem, Request, Discovery, Service Mapping, Event Management, SAM, and HAM. ServiceNow Scripting & Development: Proficiency
6 10+ years of hands-on experience leading ServiceNow development initiatives. Knowledge of governance, compliance, and ITIL processes ServiceNow modules implemented effectively and integrated with existing monitoring system for dashboard and data consolidations used. Proficiency in REST/SOAP