Key Responsibilities Provide Level 1 technical support via hotline, email, ticketing systems, and remote/on-site assistance. Support internal users and external stakeholders with IT-related issues. Log, track, and manage incidents while ensuring SLA compliance for response and
About the Role We are hiring a Data Centre Technician acts as the technical liaison between technology teams and the data center environment, supporting troubleshooting, documentation, escalation, and maintenance of infrastructure systems. The role also involves