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JOB SUMMARY Handling all process related to MVCI customers stay is smooth and well taken care of. Ensuring Guests Satisfaction level as per MVCI standard and goal. Assist in various activities including engaging with guests, courtesy
Responsibilities: Provide mentoring, coaching, and direction to team members (of approximately 15-25 members); Handle client inquiries and provide appropriate solutions and alternatives within the time limits to ensure resolution; Lead team members, foster their professional development
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