Responsibilities Manage IT assets (hardware & software) across full lifecycle: procurement support, inventory, assignment, maintenance, and disposal. Support employee IT needs, including onboarding, offboarding, replacement, repair, and day-to-day troubleshooting. Act as the main contact point for internal IT support requests and ensure
Location: Jakarta,Jakarta,Indonesia Mekari is Indonesias no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the
Project Background Across ASEAN, internet access and smartphone use have grown rapidly, especially among adolescents. After the pandemic, young people spent even more time online for school, socialising and entertainment. While digitalisation brings many benefits, it also
Mekari is Indonesias no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation
Manages the day-to-day activities and performance of IT Support / Helpdesk personnel, ensuring the exercise of exemplary customer service to all internal customers. Supports call center Operations by ensuring the presence of competent Help Desk personnel at all times (i.24/7).
Key Responsibilities Provide Level 1 technical support via hotline, email, ticketing systems, and remote/on-site assistance. Support internal users and external stakeholders with IT-related issues. Log, track, and manage incidents while ensuring SLA compliance for response and resolution times. Perform
Junior Administrator (Netsuite Experience) Austin is a leading global provider of innovative engineering mining solutions and products. Austin (ASX:ANG) is a leading designer, builder, and sustainer (on and off mine site) of customized mining solutions for