AYANA Midplaza, Jakarta, is looking for a dedicated Call Centre Agent to join our dynamic team. The Call Centre Agent will serve as the first point of contact for guests and clients, providing them with information, taking reservations, and addressing
POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests
POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension.
We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Front Desk Agent to work with our Rooms team at Delonix Hotel Karawang. Responsibilities: Handling Check in and
POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients
POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension.
POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room
JOB SUMMARY Responsible for the successful functioning of the department. Major responsibility of the department is to receive all in-house and outside telephone calls and process requests professionally and correctly. This includes taking room service orders, receiving
Our Mission: Why Lighthouse? At Lighthouse, we’re on a mission to revolutionize commercial strategy as hospitality’s most powerful AI platform. We take the worlds largest hotel data network and transform it into real-time intelligence that drives
HAL - Guest Services Associate - PTAMI Department: Guest Svc Employment Type: Fixed Term Contract Location: Indonesia - PTAMI Reporting To: Front Desk Supervisor Description Provide all Guests with a premium level of service in person
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and
Meratus Group is a leading integrated maritime and logistics operator in Indonesia, pioneering innovative solutions that drive efficiency and sustainability in the industry. With a rich history dating back to 1957, Meratus has evolved into a
In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally,
Company Description The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant
Job Responsibilities: Make inbound/outbound chat&/calls to potential customers from a provided list or database. Introduce and promote products, services, or current offers. Identify and qualify leads by understanding customer needs and interests. Record and update customer information
Job Title: Customer Support Manager Experience: 7 to 20 Years About Company: At Company, we create intelligent solutions that drives business and increase productivity. We combine industry expertise, technological capabilities and human-centred approach to help businesses
AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analyzing data automatically
Job Description •The receptionists goal is to handle any questions visitors have, and put them in first contact with relevant people within the hospital. •Ensure the front desk is tidy and has all necessary stationery and
Uraian Perusahaan Siloam Hospitals Asri telah menggunakan bermacam teknik dan teknologi yang canggih untuk memberikan layanan bedah terbaik pada para pasien yang mengalami gangguan prostat, tumor urothelium, batu ginjal, ataupun keluhan-keluhan urologi lain. Rumah sakit ini