Job Description In accordance with anti-fraud regulations, conduct anti-fraud processing before and during events, identify anti-fraud cases afterward, and investigate anti-fraud cases; Conduct anti-fraud investigations through WhatsApp, network queries, electronic verification, etc., combined with related data
Responsibilities: • Receive and log incidents and service requests through the helpdesk/ticketing system. • Perform initial analysis (first-level diagnosis) and provide immediate solutions for issues that can be resolved at the first level. • Escalate complex
About Us MIFX is a pioneer trading platform in Indonesia that is backed by a 25 years old market leader in the industry, Monex Investindo Futures. We are a futures broker facilitating forex, commodities, and index
Job Description Develop, monitor, and optimize collection strategies to ensure collection activities run effectively and in line with company policies. Support collection operations by ensuring collection infrastructure and tools function properly. Collaborate with internal and external