JOB SUMMARY Handling all process related to MVCI customers stay is smooth and well taken care of. Ensuring Guests Satisfaction level as per MVCI standard and goal. Assist in various activities including engaging with guests, courtesy
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and