JOB SPECIFIC TASKS • Back end Support a team of telemarketers from the call center and local marketing. • Date entry for daily bookings using OTM system and sending email blast to clients. • Booking hotel reservations
POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
Job Description JOB SPECIFIC TASKS Support a team to make sure arrival date & preview date are same with company system Make Pre-Arrival call or email to confirm arrival date & preview date always coordinate with activation